Staples in Keizer, OR Closed now

Reviews about Staples

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  May 14, 2020, by Kris Hendricks
  My wife and I were shopping for school supplies when we asked a question about pricing on a $2 off 3 or more of the Staple brand heavy duty binders. We were greeted by a sales associate with limited knowledge on the sale. He diverted us to a frazzled looking manager who quickly made excuses as to why we should not expect the deal to happen. One such excuse was that the sale ended yesterday!? However, the signs were still up and, despite wanting to do a mix and match on three identically discounted binders (something other stores do in the area) we were told if they were not identical SKU's this would not work either. My advice, do not lose a sale over small variances and make it right for the customer when it was Staples' mistake for leaving the signage up.
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  January 06, 2020, by Pearce Lutz
  Bought a printer online which said it would be ready within one hour. I went over 5 hours later and was told that it did not come through on their side of the system and that I would need to come back later, even though I had an email with a confirmation number attached. Whatever, I thought. It's frustrating, but not the end of the world. So I asked if I could just buy the printer and try to refund the online purchase later. After the salesman tried to up-sell me on other printers he went back and got the printer I originally came to pick up. Now at check out I find out that the 3-year warranty I bought online for $4 dollars was actually going to cost about $20 and there was no way around it. No thanks. I emailed their customer service and haven't received a reply in a month and counting. Update: Over 3 months later and I've never heard from their 'customer service'.
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  December 23, 2019, by Liz Young
  Expensive and heaven help you if you need something printed. The woman I dealt with was extraodinarily rude. When I found out how much I was paying, I asked what I could do in the future to lower my price and she was not only rude, she was unhelpful. Nooo thank you. By the way, I bought 15 2-sided pages (7.5 when done) full color on 80lb gloss, and trimmed. It was $23 (!!), which I paid (because I should have asked about price before agreeing to their recommendations) but I could have bought 100 sheets of that paper and an ink cartridge for the same price on Amazon. If you aren't absolutely sure that you have to shop here, don't. If you aren't 100% positive what you need printed, don't come here.